Refund policy

We offer free shipping over $80 and easy returns on certain products. If you didn’t love a product for any reason, please email us at info@groundedpaper.com.

We are happy to offer a refund for products returned within 30 days of shipping your order. We are unable to refund shipping charges.

We do not offer exchanges.

The item must be undamaged and remain in its original packaging and we are not responsible for return shipping costs.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We offer a full refund on all products returned to us within 30 days of purchase. Please note that we are not responsible for return shipping costs.